KPI Improvement Coaching

KPIs (Key Performance Indicators) are the key drivers of growth in your business. It’s an area where a little investment could pay big dividends.

We’ll help you uncover what your KPIs are, learn how to accurately measure these, and apply strategies and tactics for improvement.

Is this for me?

It’s easy to put this in your ‘too busy basket’ but taking a small amount of time each week to focus on these can make a big impact, improving both your business performance and personal life.

What’s involved:

Our initial session together will establish the key drivers in your business.  These may be financial, e.g. gross profit margin, or non-financial e.g. customer satisfaction ratings.  We’ll then teach you how to measure each KPI and set improvement targets. 

The number of KPIs you monitor should be limited to those that will make the most powerful difference to your business.  These should be aligned to your annual Business Plan. You session will:

• Set sensible targets for improving 3-5 critical KPIs

• Establish the processes that will improve your KPIs

We’ll coach you on a monthly basis to implement a tactical plan that covers the business processes and behavioural changes required to ensure your key drivers head in the right direction. 

We’ll encourage you to be accountable for your goal achievement. Ultimately, we aim for this coaching to inspire you to work on, rather than in, your business.

Benefits of KPI Improvement Coaching:

• Increased efficiency and productivity

• Clarity around performance expectations with your team, driven by data

• Gain better understanding of how your business operates

• Increase your ability to make effective strategic decisions

• An independent, outside view on your business

• Advice on systems, products and services that can propel your business forward and reduce administrative time.